Windows shutdown

Question

I have windows 10 pro, version 1903,intel(R)core(TM)i5-420000cpu,RAM4.00GB

My pc , anytime start for work after one minute it's automatically going shutdown ya sleepmode after I presh long time power button it's start and show recovery mode . Please help me

Answer 1

1

Your version of Windows 10 is over 6 years out of date, are you not offered the option to update your version of Windows 10 in the settings app?

2

Please check to see if your PC is producing any small Watchdog dump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\LiveKernelReports

If there are any Watchdog dump files in the sub-folders of that folder, copy the files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so I can take a look for you.

Answer 2

Stop using the long power-button press for normal shutdown, and use the recovery screen to start Safe Mode and determine whether Windows, a driver, or hardware is causing the one-minute shutdown.

1. Start Windows in Safe Mode

Because the computer already displays recovery mode:

1. Select Advanced options.
2. Select Troubleshoot > Advanced options > Startup Settings > Restart.
3. After restarting, press 4 or F4 for Enable Safe Mode.
4. Leave the computer running for several minutes.

Safe Mode loads only essential services and drivers. If the shutdown does not occur there, a third-party driver, service, or startup application is likely involved.^1^

If recovery mode stops appearing, Windows can enter it after two interrupted starts and should display Automatic Repair on the third start. Forced shutdowns should only be used for this recovery procedure, not routinely.^2^

2. If Safe Mode remains running

Check whether Windows is configured to sleep after one minute:

1. Open Start > Settings > System > Power & sleep.
2. Under Sleep, change the timeout to Never temporarily.
3. Test the computer in normal mode.

Windows 10 exposes its sleep timeout under Settings > System > Power & sleep.^3^

Then check for a driver problem:

1. Right-click Start and select Device Manager.
2. Look for devices marked with a yellow exclamation point.
3. Update that device’s driver. If the problem began immediately after adding hardware, disconnect that hardware while the PC is fully powered off and test again.
4. Open Settings > Update & Security > Windows Update and install available updates.

Microsoft identifies hardware, drivers, and software as possible causes of unexpected Windows 10 restarts or shutdowns.^4^

3. If Windows cannot remain running in Safe Mode

Run Startup Repair from the recovery screen:

1. Select Troubleshoot > Advanced options > Startup Repair > Restart.
2. Select your Windows account and enter its password if requested.
3. Allow the scan and repair to finish.

Startup Repair checks for problems including damaged system files, boot configuration, incompatible drivers, and registry errors.^5^

If Startup Repair cannot fix it, return to Advanced options and try:

• Uninstall Updates if this began directly after a Windows update.
• System Restore if a restore point exists.
• Reset this PC > Keep my files only after backing up important files. This keeps personal files but can remove applications and settings.^2^

A BitLocker recovery key may be required for some recovery tools.

4. If it also powers off in Safe Mode or while sitting in recovery

That points away from an ordinary sleep setting or startup application and requires hardware inspection. Fully shut down and unplug the PC, then have the power supply, cooling system, memory, and motherboard checked by a qualified technician. Avoid repeatedly forcing it back on.

Also note whether:

• The screen goes dark but power lights remain on—more consistent with sleep.
• All lights and fans stop suddenly—more consistent with power loss.
• A blue-screen stop code appears—record the exact code because it helps identify the failing driver or component.^4^

Windows 10 support ended on October 14, 2025. After stabilizing the PC, check whether it supports a currently supported Windows version.^2^

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References

1. Windows startup settings | Microsoft Support
2. Windows recovery environment | Microsoft Support
3. [Windows 10](https://support.microsoft.com/windows/experience/power-battery/battery-saving-tips-for-windows#change-power-settings)
4. [Windows 10](https://support.microsoft.com/windows/experience/performance-optimization/troubleshooting-windows-unexpected-restarts-and-stop-code-errors)
5. Startup Repair | Microsoft Support