problem getting updates

Question

i have a issue with getting updates to the edge browser i get a error messsage when i try to get the weekly update

i have tried all the troubleshooting steps i can find

in services its set to automatic

clear cache daily

the repair option in setting than installed apps than repair ( modify or repair ) seems to get the update but following week its same issue when try to do update

don the reinstall option that seems to have same result as the repair

i have no other issues with my device no errors or problems at all

i dont install or use any third party apps ( minus norton security ) just the updates for windows and apps thru the microsoft store

not able to figure out what the issue is

Answer 1

Hi, good day!

To help narrow down the cause

What is the exact error message or error code displayed when you try to update Edge?

Open edge://settings/help in the Edge address bar and check whether it displays the same error.

What version of Microsoft Edge are you currently using?

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I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.