Outlook down?

Matthew Carpenter 0 Reputation points
2026-11-12T20:12:52.02+00:00

How do I report issue of note being able to get into Outlook to get email. I think I am of one the individuals affected by Outlook being down

Outlook | Web | Outlook.com | Email
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  1. EmilyS726 279.8K Reputation points Independent Advisor
    2026-11-12T20:45:15.3433333+00:00

    Hello

    There's currently a global outage affect some Microsoft services, including Outlook. It is an issue on Microsoft's end. Service status can be monitored here https://status.cloud.microsoft/ however, even this page is loading extremely slow right now.

    Or via Msft's X/Twitter page: https://x.com/MSFT365Status/status/2120938282204688468

    As forum helpers, we don't have insider information regarding when this will be restored. I am sorry.

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  2. AI answer

    2026-11-12T20:14:00.9433333+00:00

    A widespread Outlook outage is being reported today, November 12, 2026, so check Microsoft’s Service Health Status first and wait for recovery if Outlook.com is shown as unavailable.^1^

    Check the outage status

    1. Open Microsoft’s Service Health Status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
    2. Expand Microsoft consumer products.
    3. Check Outlook.com.
    4. If the status is not green, Microsoft recommends waiting until service returns to normal and then trying again.^2^

    An outage affecting Microsoft’s service generally does not require an individual report; monitor that page for updates.

    Report the problem

    If the status is green but the problem continues:

    • If Outlook.com opens: Select Help from its top menu, search for the issue, then scroll to Still need help? and select Yes to contact support by email.^3^
    • If Outlook.com will not open or let you sign in: Use the Microsoft account sign-in helper linked from the sign-in guidance. Outlook.com support cannot directly handle sign-in problems because of account-security protections.^3^
    • If using the Outlook mobile app: Open the account menu or Inbox, tap ?, and select Contact Outlook Mobile Support.^3^

    Do not reset your password solely because of a confirmed outage; a password change will not restore an unavailable Microsoft service.

    References

    1. Microsoft's Outlook email hit by new outage
    2. How to sign in to Hotmail | Microsoft Support
    3. How to get support for Outlook.com | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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