Outlook status

Question

Outlook has been down most of day. What is current mitigation status?

Answer 1

This is the latest:

Answer 2

Microsoft is actively mitigating an Outlook service incident as of November 12, 2026, but no confirmed full-restoration time has been published.^1^

Current mitigation status

• Outlook web access and email connectivity are still affected.
• Microsoft engineering is working on mitigation; recovery may occur gradually rather than for everyone simultaneously.
• Microsoft-hosted reports reference incidents MO1550821 and EX1550543. Because the identifiers differ, use the incident shown for your account or tenant rather than assuming they represent the same event.
• One report lists the next update for November 13, 2026 at 5:30 AM GMT+7.^2^

Where to monitor it

• Personal Outlook.com/Hotmail account: Check the Microsoft Service Health Status site. Microsoft Support directs Outlook.com users there for current access incidents.^3^
• Microsoft 365 work or school account: An administrator should open Microsoft 365 admin center → Health → Service health and review the Outlook/Exchange Online incident affecting the tenant.^4^

During this service-side incident, avoid deleting and re-adding the account; it is unlikely to restore service and can create additional synchronization or authentication work.^5^

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References

1. when will outlook be fixed - Microsoft Q&A
2. outage of outlook - Microsoft Q&A
3. Fixes or workarounds for recent issues on Outlook.com | Microsoft Support
4. What is going on with Outlook!!!!!!!!!!! - Microsoft Q&A
5. Outlook/Hotmail seems to be down - Microsoft Q&A