Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Hotmail is still down, and we cannot access our messages or communicate normally.
Microsoft Outlook
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Shah, Nisha (Associated)
0
Reputation points
MS Outlook is not working since yesterday night. Seems to be global outage. When we are expecting MS Outlook to be back? was Microsoft 365 and Office | Access |
Outlook | Windows | New Outlook for Windows | For home
2 answers
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private- 5 Reputation points2026-11-13T04:24:34.1866667+00:00 -
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Kristen Tran 2,785 Reputation points Independent Advisor2026-11-13T04:44:14.58+00:00 Hi private,
I understand how disruptive this is. There is currently an active service interruption affecting Hotmail/Outlook, classified as Service Degradation.
You can monitor real-time status updates directly via the public Microsoft Service Status page here: https://admin.cloud.microsoft/#/servicehealth/:/alerts/MO1550821
Sorry for the inconvenience, and thank you for your patience.
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Kristen Tran 2,785 Reputation points Independent Advisor
2026-11-13T04:14:52.1533333+00:00 Hi Shah,
Please be advised that there is currently a service interruption affecting Microsoft Outlook (Incident ID: MO1550821). Microsoft is actively working on resolving the issue to restore services as quickly as possible.
Currently, Microsoft has not announced an exact Estimated Time of Arrival (ETA) for full recovery, as their engineering teams are still deploying mitigation steps. Your IT team can monitor real-time updates and official timeline announcements from Microsoft via the Service Health portal here:
https://admin.cloud.microsoft/#/servicehealth/:/alerts/MO1550821
If you don't know who the admin is in your organization, you can find guidance here: How can I find my Microsoft 365 admin? - Microsoft Support
I sincerely apologize for any inconvenience this may cause and will keep you updated as soon as more information becomes available.
Thank you for your patience and understanding.