Share via

Unable to Login to MS AppCenter with personal MS Identity

Rob Galante 6 Reputation points
2021-10-28T09:40:50.363+00:00

I've been using MS AppCenter for several years to manage my application. Recently, I am unable to login to the MS AppCenter with my personal MS Identity.

AADSTS50020: User account 'myemailaddress' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '6201c56d-46d7-4152-bdb6-e0c77193784b'(App Center) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

I am unable to manage my applications because I cannot login to my account. The last time I was able to access my MS AppCenter account was Sep 3, 21.

This problem is serious. It's been two days, and I do not have access to my applications and no other way to report this issue. I cannot update them.

This problem is specific to AppCenter and live.com. I can access the azure portal with my MS Identity.

I asked a coworker if he could access MS AppCenter with his personal MS Identity. He gets the same error. So it's not just me.

Please help.

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
41,891 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Wenyan Zhang (Shanghai Wicresoft Co,.Ltd.) 35,186 Reputation points Microsoft Vendor
    2021-10-29T02:23:11.307+00:00

    This incident has been resolved, you could try again. For help with AppCenter please contact the AppCenter team as described in
    https://learn.microsoft.com/en-us/appcenter/help

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.