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VictorHugoVillaDominguez-7795 asked DSPatrick commented

I can not download my certificate for my Office2019: Microsoft Office Specialist: Excel Associate

Hi, recently I completed my certification exam, and now I can see in the certification section, but when I try to preview or download the pdf, I received next error "We're having trouble generating your Certificate. Please try again. If you continue to experience problems please contact Customer Support." this certification was since October 16th, can you help me in this, regards

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DSPatrick avatar image
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DSPatrick answered DSPatrick commented

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam results in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Certification Dashboard
Microsoft Certification / Exams / Score Reports or Exam Results
Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

--please don't forget to upvote and Accept as answer if the reply is helpful--



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Thanks DSPatrick, I will try in those forums

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DSPatrick avatar image DSPatrick VictorHugoVillaDominguez-7795 ·

Sounds good, you're welcome.


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