Mail Merge not working on Big Sur

Attitudex2 1 Reputation point
2021-10-28T17:36:36.423+00:00

I recently received a new iMac running Big Sur 11.6. I have many mail merged word documents that read data from an xlsm file. This worked just fine on the older iMac with an older OS. Now, when I attempt to start the mail merge, I get the error "This workbook contains unreadable content and cannot be opened". The workbook opens just fine in Excel on the MAC. I am using version 16.54 in both Word and Excel.

Microsoft 365 and Office | Word | For business | Windows
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  1. Emily Hua-MSFT 27,796 Reputation points
    2021-10-29T07:20:04.797+00:00

    @Attitudex2

    > The workbook opens just fine in Excel on the MAC.

    Do you mean you could open this workbook (.xlsm) directly on a new iMac?

    Please save this .xlsm files as a .xlsb file, make sure the file name has no special characters.
    Then use the new file as your data source to have a check.


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  2. Attitudex2 1 Reputation point
    2021-11-04T22:46:00.927+00:00

    Yes, I did mean that I could open the workbook directly on a new iMac using Excel. I just can't use the workbook as a data source for a mail merge in Word.

    I save the xlsm file as an xlsb and attempted to use the xlsb file as a data source for a mail merge, but it failed with the same error "This workbook contains unreadable content and cannot be opened."

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