Hi @DakotaTube ,
I've also tried Import/Export -> Export to a file.
By this, do you mean exporting to PST also resulted in empty data files, size 265kb?
Noticed that you've added an Exchange related tag, so the account involved is an Exchange account, right? If this is the case, please try switching between Exchange cached mode and online mode to see if there would be any difference:
If it doesn't help, in case the issue is due to a corrupted Outlook profile, it's recommended to have a go by recreating a new Outlook profile and see if the archive feature can work as expected. See Overview of Outlook e-mail profile for information on creating new Outlook profiles.
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