How can I obtain the number from Fax Status Monitor?

Francisco Leong 26 Reputation points
2021-10-29T02:38:48.633+00:00

Hello,

I have a soft modem which doesn't support caller ID. However, while receiving a fax, I can see from the Fax Status Monitor that it can retrieve the remote ID (please check the attachment). How can I access this ID programmatically? In the Windows Fax and Scan Inbox, the caller ID and TSID fields are empty. I tried accessing the fields through FaxComEx and they are also empty. I tried to capture events using FaxComEx, but OnNewCall event handler is never called and inside OnIncomingJobAdded event, TSID and Caller ID fields are empty. Any hints? Thanks!

Francisco

144739-receivingfaxscreenshot-1.jpg

Windows for business | Windows Server | User experience | Other
Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Francisco Leong 26 Reputation points
    2021-10-29T02:54:06.943+00:00

    I solved the problem myself... I need to refresh the job status during OnIncomingJobChanged and I could retrieve TSID. However, the TSID is not stored in the final incoming message, which is weird. I consider it a bug.

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  2. Limitless Technology 39,931 Reputation points
    2021-10-29T10:13:55.863+00:00

    Hello FranciscoLeonG,

    This can be achieved from the library OnIncomingJobChanged to obtain the TSID

    https://learn.microsoft.com/en-us/windows/win32/api/faxcomex/nf-faxcomex-_ifaxservernotify2-onincomingjobchanged

    For privacy data security reasons those numbers are not included in plain view.

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    --If the reply is helpful, please Upvote and Accept as answer--

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