question

MihirGosai avatar image
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MihirGosai asked SharonZhao-MSFT commented

"We couldn't sign you in. Please try again." chromium - Debian

i have my college email id, but i cant login teams.microsoft.com shows error: "We couldn't sign you in. Please try again."

tried with diffrent PC and with diffrent browser, same result. however i have installed linux client in both of my PC & only one of them is working in other PC's team it's showing the same error.

PC1 : ArchLinux-x86_64

-----[PC-client]====>Working

-----[InBrowser-(Chrome & firefox)]====>NOT Working


PC2 : ParrotOS(Debian Based)-x86_64

-----[PC-client]====>NOT Working

-----[InBrowser-(Chrome & firefox)]====>NOT Working

ERROR : We couldn't sign you in. Please try again.

i also tried clearing cache & cookies, no diffrence.

my college provided an email id & password.

i also posted this same question here but they told me to post here so....



office-teams-linux-itpro
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SharonZhao-MSFT avatar image
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SharonZhao-MSFT answered MihirGosai commented

Hi MihirGosai-1128,

Does anyone else have the same issue?

Do you try the windows desktop?

If this issue only happens on Linux system, it recommends you try the following distros: Ubuntu 16.04 LTS, Ubuntu 18.04 LTS, Fedora 30 Workstation, RHEL 8 Workstation, CentOS 8. As I know, these distros are supported by Teams for Linux.

Moreover, for reference, the supported web client is listed in this link:
https://docs.microsoft.com/en-us/microsoftteams/get-clients#web-client.

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actually it's quite opposite i have an debian system so the ubuntu one should work, but it's not & you dont have any package for arch linux but it's working on arch linux.
anyway. lets forget about the desktop clients, then it still does not work in web broweser. i have written in question's description that it is also not working in browser of both operating system ??????????

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Hi MihirGosai-1128,

Do you try to log in browser in InPrivate mode and check the result?

You could check if the time zone is correct in your machine.

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yes i have tried in private windoe in firefox and chrome & in arch linux and debian. the only thing is working is the linux client in arch linux, other than that nothing is working. i posted this before here and i also provided logs and account information.


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shafiksheikh-8511 avatar image
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shafiksheikh-8511 answered SharonZhao-MSFT commented

I have facing the same issue
18294-ms-teams.png



ms-teams.png (337.1 KiB)
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Hi shafiksheikh-8511,

I found that you have post a new case about this issue and give a reply in this link.


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