0x800f0831 error when installing windows 10 21H1 x64 KB5006670

Question

I can't install this version on windows, I tried installing it from the executable but it still doesn't work.

Answer 1

Hi @SkrewPz ,

You will try to do the following method provided by the link below.

https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/error-0x800f0831-installing-update

Answer 2

Hello @SkrewPz

What is the name of missing package(s) reported in CBS log files after failed installation? If it is an older superseded update you will need to reinstall it using dism /online /add-package /packagepath:(enter location of kb1234.cab)

For this error code CBS log files (C:\Windows\Logs\CBS ) will provide you detailed information of error. Feel free to share the section of error.

Regards,

Juan Sobrado

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Answer 3

Hi @Juan Sobrado - MSFT
of course the problem "moves" to the last package, actually: KB5007253.

I had a look to CBS.
Here what I think is relevant in the log, but the messages are too much and it is not possible to analyse them one by one ...

I will appreciate if you can help.

2021-12-03 09:35:43, Info CBS Package at \?\C:\WINDOWS\Servicing\Packages\Package_7_for_KB4577266~31bf3856ad364e35~amd64~~19041.504.1.2.mum is corrupt. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
...
2021-12-03 09:35:44, Info CBS Exec: Processing complete. Session: 30926880_3070414000, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1052.1.13, Identifier: KB5003637 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
...
2021-12-03 09:35:59, Info CBS Exec: Processing complete. Session: 30926880_3070414000, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1055.1.0, Identifier: KB5004476 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
...
2021-12-03 09:53:53, Info CBS Reporting package change completion for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1387.1.12, current: Absent, original: Absent, target: Installed, status: 0x800f0831, failure source: CBS Other, failure details: "(null)", client id: UpdateAgentLCU, initiated offline: False, execution sequence: 483, first merged sequence: 483, pending decision: PendingAvoided_DelayQueueSideStepped, primitive execution context: Interactive
...
2021-12-03 09:53:54, Info CBS Exec: Automatic corruption repair has already been attempted today, skip it.
2021-12-03 09:53:54, Info CBS Exec: Processing complete. Session: 30926882_2230090457, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1387.1.12, Identifier: KB5007253 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2021-12-03 09:53:54, Error CBS Failed to perform operation. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2021-12-03 09:53:54, Info CBS Session: 30926882_2230090457 finalized. Reboot required: no [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2021-12-03 09:53:54, Info CBS Failed finalizing session [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
2021-12-03 09:53:54, Info CBS Failed to call Process on TiWorker session [HRESULT = 0x800f0831]
...

Answer 4

I do not know if MICROSOFT did something ... but today with the last auto-update everything is now fine.