0x800f0831 error when installing windows 10 21H1 x64 KB5006670

SkrewPz 11 Reputation points
2021-10-30T22:43:40.91+00:00

I can't install this version on windows, I tried installing it from the executable but it still doesn't work.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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4 answers

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  1. T. Kujala 8,701 Reputation points
    2021-10-31T10:33:58.92+00:00

    Hi @SkrewPz ,

    You will try to do the following method provided by the link below.

    https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/error-0x800f0831-installing-update

  2. Juan Sobrado - MSFT 406 Reputation points Microsoft Employee
    2021-11-30T03:15:30.407+00:00

    Hello @SkrewPz

    What is the name of missing package(s) reported in CBS log files after failed installation? If it is an older superseded update you will need to reinstall it using dism /online /add-package /packagepath:(enter location of kb1234.cab)

    For this error code CBS log files (C:\Windows\Logs\CBS ) will provide you detailed information of error. Feel free to share the section of error.

    Regards,

    Juan Sobrado

    ======================================================

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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  3. Uby One 11 Reputation points
    2021-12-03T09:22:47.587+00:00

    Hi @Juan Sobrado - MSFT
    of course the problem "moves" to the last package, actually: KB5007253.

    I had a look to CBS.
    Here what I think is relevant in the log, but the messages are too much and it is not possible to analyse them one by one ...

    I will appreciate if you can help.

    2021-12-03 09:35:43, Info CBS Package at \?\C:\WINDOWS\Servicing\Packages\Package_7_for_KB4577266~31bf3856ad364e35~amd64~~19041.504.1.2.mum is corrupt. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    ...
    2021-12-03 09:35:44, Info CBS Exec: Processing complete. Session: 30926880_3070414000, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1052.1.13, Identifier: KB5003637 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    ...
    2021-12-03 09:35:59, Info CBS Exec: Processing complete. Session: 30926880_3070414000, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1055.1.0, Identifier: KB5004476 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    ...
    2021-12-03 09:53:53, Info CBS Reporting package change completion for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1387.1.12, current: Absent, original: Absent, target: Installed, status: 0x800f0831, failure source: CBS Other, failure details: "(null)", client id: UpdateAgentLCU, initiated offline: False, execution sequence: 483, first merged sequence: 483, pending decision: PendingAvoided_DelayQueueSideStepped, primitive execution context: Interactive
    ...
    2021-12-03 09:53:54, Info CBS Exec: Automatic corruption repair has already been attempted today, skip it.
    2021-12-03 09:53:54, Info CBS Exec: Processing complete. Session: 30926882_2230090457, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1387.1.12, Identifier: KB5007253 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    2021-12-03 09:53:54, Error CBS Failed to perform operation. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    2021-12-03 09:53:54, Info CBS Session: 30926882_2230090457 finalized. Reboot required: no [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    2021-12-03 09:53:54, Info CBS Failed finalizing session [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    2021-12-03 09:53:54, Info CBS Failed to call Process on TiWorker session [HRESULT = 0x800f0831]
    ...

  4. Uby One 11 Reputation points
    2021-12-09T18:27:52.007+00:00

    I do not know if MICROSOFT did something ... but today with the last auto-update everything is now fine.

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