Saving an Excel file to network drive doesn't work

Tomáš Sláma 1 Reputation point
2021-10-31T19:21:15.4+00:00

I have a Microsoft Server 2019 Standard with MS Office installed. I also have a Linux server that shares each user's ~/windows/ directory through Samba with their Windows account when they're logged in (as a network drive). However, when they attempt to save an .xslx file located in the said directory, the following error appears:

Microsoft Excel cannot access the file 'D:\\<username>\AppData\Local\Microsoft\Windows\INetCache\Content.MSO\53B87310'.

There are several possible reasons:

- The file name or path does not exist.

- The file is being used by another program.

- The workbook you are trying to save has the same name as the currently open workbook.

None of the above is true - the file exists, doesn't seem to be used (since it's a temporary file created by Excel) and there is no Workbook name collision.

Saving the file locally (to Desktop, for example) works without any issues. Saving a file as Administrator to the network drive works without any issues too, which hints at problems with privileges.

Any help would be much appreciated!

Microsoft 365 and Office Excel For business Windows
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Anonymous
    2021-10-31T19:44:57.363+00:00

    I'd check the user has read, write, modify, delete permissions on the location. Check both the share and underlying NTFS effective permissions.

    https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc771586(v=ws.11)

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    1 person found this answer helpful.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.