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Why does MS Teams audio cutting out

Isaacs, Carl 1 Reputation point
2020-08-06T20:12:32.287+00:00

After 3 minutes of good audio content during a meeting, the audio cuts out, and I get an MS Teams prompt indicating I must restart my PC in order to fix the issue??

Why does this occur every time, and what are possible remedies?

Microsoft Teams | Microsoft Teams for business | Other
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  1. JimmyYang-MSFT 58,646 Reputation points Moderator
    2020-08-07T02:27:40.837+00:00

    Hi!

    Does anyone else have the same issue in your organization?

    To my knowledge, there are some factors which can cause this issue. One of the factors is the network connection. So please make sure your network is stable.

    Besides, it recommends you try to change another device to see if this issue still persists. If this issue is only persists in specific device, please try to update the operation system and audio driver in your computer.

    For more details about how to manage audio settings, you can learn from:
    https://support.microsoft.com/en-us/office/manage-audio-settings-in-a-teams-meeting-6ea36f9a-827b-47d6-b22e-ec94d5f0f5e4?ui=en-us&rs=en-us&ad=us

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