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youngleo-0935 asked SharonZhao-MSFT commented

how to dial a Chinese phone number in Microsoft Teams?

I have a phone number assigned in Microsoft Teams with international dialing access. I can call to the US or Canada. But I tried to call a Chinese mobile phone number and I failed.

A Chinese mobile phone number is like: 13612345678.

I added country code +86 before the number when dialing. but it was not working.

Can anyone tell me if it is possible to dial a Chinese mobile phone number in Microsoft Teams? What kind of format I need to follow when dialing?

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@youngleo-0935,

Can anyone tell me if it is possible to dial a Chinese mobile phone number in Microsoft Teams? What kind of format I need to follow when dialing?

Yes, it is possible to dial a Chinese mobile phone number in Microsoft Teams. The format should be code +86 before the phone number.

Moreover, I want to confirm some questions with you:

Does anyone else in your organization have the same problem?

Except Chinese, US and Canada phone numbers, do you try to call other international calls and what is the result?

Could you provide us any related error message when the call failed?

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@youngleo-0935,

How is going now?

Please feel free to drop us any notes.

Have a nice day!

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