Can't add custom domain to App Service ending with Top Level Domain '.ad'

Question

Hi,

In the past few days, I have tried to add a custom domain to an App Service in Azure ending with top level domain '.ad'. The DNS has been configurated correctly by creating TXT and CNAME entries.

When I am trying to add the custom domain, the system validates it correctly but when I click 'Add custom domain' it fails. The only explication I may think of is that Azure still doesn't support top level domain ending with '.ad'.

I hope you can help me with this. Thanks.

Answer 1

There shouldn't be any issue with add .ad domains if it wasn't purchased from Azure. There is a list of supported App Service domains but I don't think this applies to you. The following detectors under App Service Diagnose and solve problems blade that may help clarify the issue:

• Run All Certificate & Domain checks
• ARM - Certs and Domains
• Check Geo Migration

You can also use F12 from the portal or use the following CLI command to see what's causing the error message:

   az webapp config hostname add --hostname cname.mycustomdomain.ad --resource-group MyResourceGroup --webapp-name MyWebapp --debug  

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UPDATE:

I've determined that not being able to .ad domains is a known issue. The best way to work around this issue is to use the Azure Resource Explorer to update the binding.

• Expand + subscriptions
• Scroll down to the subscription with the target app service and expand + <Subscription Name>
• Expand + resourceGroups
• Scroll down to the resource group of the target app service and expand + <Resource Group Name>
• Expand + providers
• Expand + Microsoft.Web
• Expand + sites
• Under hostNames, add your domain.
• Click the green PUT button

It should look like the image below.