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IoanaSpataru-6010 asked

Authenticator App deleted - no Backup - can't access codes


I accidentally factory resetted my phone. I was using the Microsoft Authenticator App for Facebook and Kraken. I tried to log in with my usual outlook email address and recover all the information to the app. But when I do that is says that there has been no backup connect to this account.

Now I can't log into Facebook and Kraken, because they are sending codes to the Authenticator App but the App does not have the accounts liked to it. Can I disable the authenticator app in any way?

What do to?
I'd really appreciate your help!

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