SIngle Device is not reporting to MBAM Portal

baburao paila 1 Reputation point
2021-11-03T15:29:46.05+00:00

MBAM Agent has been installed and its in running state and All MBAM Group polices applied on that device but still device is not reporting to MBAM Server.

I have checked Eventviewer and getting this error Agent Stopping - Timed-out waiting for MBAM WMI Provider Instance.

i have restarted WMI service but still getting same error

May i know the solution for this?

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. Limitless Technology 37,351 Reputation points
    2021-11-04T09:45:56.933+00:00

    Hello Baburaopaila,

    I would start checking if there is an issue with the WMI repository I would recommend the next steps:

    First I ran WmiDiag.vbs, and corrected errors found in log, which for me were:

    • dcomcnf.exe then Component Services - Computers - My Computer
    • Right Click - Properties, then Default Properties Tab
    • Check the box "Enable Distributed COM on this computer
    • Change 'Default Authentication Level to 'Connect'
      1. click Start, type services.msc in the Start Search box and press Enter.
      2. In the right pane of the Service console, locate and right-click Windows Management Instrumentation, and then select Stop to stop the service.
      3. Start Windows Explorer, and then locate the %SystemRoot%\System32\Wbem\Repository folder.
      4. Backup and delete all the files in the %SystemRoot%\System32\Wbem\Repository folder.
      5. In the right pane of the Service console, locate and right-click Windows Management Instrumentation, and then select Start to start the service.

    CMD:

    rundll32 wbemupgd, UpgradeRepository

    CMD:

    cd /d %windir%\system32\wbem
    for %i in (.dll) do RegSvr32 -s %i
    for %i in (
    .exe) do %i /RegServer

    Finally - Reboot


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