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baburaopaila-7715 avatar image
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baburaopaila-7715 asked WeiJiangShanghaiWicresoftCoLtd-9247 commented

SIngle Device is not reporting to MBAM Portal

MBAM Agent has been installed and its in running state and All MBAM Group polices applied on that device but still device is not reporting to MBAM Server.

I have checked Eventviewer and getting this error Agent Stopping - Timed-out waiting for MBAM WMI Provider Instance.

i have restarted WMI service but still getting same error

May i know the solution for this?

windows-11windows-hardware
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1 Answer

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LimitlessTechnology-2700 answered WeiJiangShanghaiWicresoftCoLtd-9247 commented

Hello Baburaopaila,

I would start checking if there is an issue with the WMI repository I would recommend the next steps:

First I ran WmiDiag.vbs, and corrected errors found in log, which for me were:

  • dcomcnf.exe then Component Services - Computers - My Computer

  • Right Click - Properties, then Default Properties Tab

  • Check the box "Enable Distributed COM on this computer

  • Change 'Default Authentication Level to 'Connect'

  1.  click Start, type services.msc in the Start Search box and press Enter.
    
  2.  In the right pane of the Service console, locate and right-click Windows Management Instrumentation, and then select Stop to stop the service.
    
  3.  Start Windows Explorer, and then locate the %SystemRoot%\System32\Wbem\Repository folder.
    
  4.  Backup and delete all the files in the %SystemRoot%\System32\Wbem\Repository folder.
    
  5.  In the right pane of the Service console, locate and right-click Windows Management Instrumentation, and then select Start to start the service.
    

CMD:

rundll32 wbemupgd, UpgradeRepository

CMD:

cd /d %windir%\system32\wbem
for %i in (.dll) do RegSvr32 -s %i
for %i in (
.exe) do %i /RegServer



Finally - Reboot



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