Hi,
You can change the audio related configurations from “Sound” under “Show additional options”.
Sound -- selects the device your remote session uses for audio. You can choose to play sound on your local device, the remote device, or not at all.
For more information, please refer to below link.
If above information could not resolve your problem. We will need to check from your remote desktop.
- Check the group policy setting on the remote PC.
Local Computer Policy->Computer Configuration->Administrative Templates->Windows Components->Remote Desktop Session Host->Device and Resource Redirection
Please check if below policies have been disabled to prevent the audio redirection。
Allow audio and video playback redirection
Allow audio recording redirection
- Check Audio inputs and outputs. If it shows as below, there should be no problem. Computer management->Device Manager->Audio inputs and outputs
Thanks,
Eleven