Sharepoint 2019 - blank page that says "log in"

Daniel M 126 Reputation points
2021-11-05T11:17:13.667+00:00

We just upgraded from Sharepoint 2016 to 2019. One thing I noticed was users reporting that when accessing some sites, seems random at the moment, all they are getting is a blank white page that says "log in". The screenshot says "logga in" which is swedish.

146847-blanklogin.png

At this point they have to update the page and the get the real content. Some users press "log in" and gets a prompt which doesn't
I have also encountered this but I can't reproduce it. What's concering is that it has happend to several users. Anybody knows why this happens?

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
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  1. Emily Du-MSFT 41,786 Reputation points Microsoft Vendor
    2021-11-08T03:02:47.583+00:00

    @Daniel M

    Please go to browser settings -> Internal options -> Security -> Internet and Trusted site -> Custom level -> User Authentication -> Check whether the following option has been selected, you could change it to other option according to your need.

    147174-1.png


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