Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,844 questions
Scrolling Disabled on Ultranav Touchpad When Connected with Remote Desktop Client
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MrGreen
1
Reputation point
Each time I connect to a WVD/AVD using MS Remote Desktop Client I lose touchpad scrolling functionality on both the WVD AND my local machine. This only happens if I put the WVD in full-screen mode. The problem persists on my local machine even if I kill RDC. In order to regain touchpad scrolling, I must logout/login, or restart the machine. If I do not use full-screen mode with RDC, I do not have this problem.
Any Ideas?
Lenovo T430
Remote Desktop Client: v1.2.2600.0
Windows 10: 21H1(OS Build 19043.1288)
Synaptics Ultranav, Driver: v19.3.4.228 (latest)
Azure Virtual Desktop
Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
{count} votes
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vipullag-MSFT 26,492 Reputation points Moderator2021-11-08T06:13:24.473+00:00 We did not come across or seen this behavior before. Have you logged a support request to help troubleshoot the devices? Are you facing same issue with an external mouse connected (ie can you use a scroll wheel)?
When you say kill RDC are you just disconnecting the session or are you also checking that no lingering processes are still running (msrdc.exe)?
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