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Imnovice-1462 avatar image
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Imnovice-1462 asked Imnovice-1462 edited

Remote Desktop unable to work

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Hi, have anyone experience this error code before? A few background, currently my computer is running at window xp, and is connected via a network router on my site. I am unable to remote into that site due to this issue. May I ask how i can solve on this error code?

remote-desktop-servicesremote-desktop-client
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cwmsdn-9830 avatar image
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cwmsdn-9830 answered Imnovice-1462 edited

I have experienced this before. At the end of the day, debugging a few things helped:

  1. Check that the remote machine has a connection. In some cases, the servers I hosted my remote on crashed for whatever reason. I just called the service provider and notified them that I couldn't connect to my machine. Moreover, in other institutions I worked in, my user had to be logged into the remote machine to be accessible. In any case, check that all the requirements for remote connections on the host are fulfilled.

  2. Check that your remote machine accepts your connection. I'm not sure what you've set-up on the remote to protect your connection to it. I have, for example, established connections allowed from a VPN. So only me and anyone else I know that has access to the VPN can connect to the remote. If you set this up, your error could be that you forgot to activate the VPN. If I had a nickel for every time that I did that...

  3. Check that you have a stable connection as well. At the end of the day, this is basically checking (1) for your local machine.





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Hi thanks for replying.

For my site, I am able to remote in using local network. I also tried using a window 7 and pluck in the same network lan cable that is running on my window xp computer and surprisingly is able to remote desktop into the win7 from my place. At first I wonder if its my window xp that is having an issue so i change another win xp and is having similar problems. The only thing that my site have change is the router. But as im not an expert in that field im unable to identify if its the router that cause this issue. As in the end, its funny how it can work for win 7 but not on win xp.

But thanks for the help. I will check on those again.

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