UNEXPECTED KERNEL MODE TRAP

Abdel-Rahman El-Shiemy 21 Reputation points
2021-11-08T23:14:21.44+00:00

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000008, 0xfffff8070963ce50, 0xfffffc80ede09000, 0xfffff80703e6d5d2).

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 04/04/43 01:57:41 ص
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-IQH96LG
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000008, 0xfffff8070963ce50, 0xfffffc80ede09000, 0xfffff80703e6d5d2). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: c858e7e1-1cb3-4ba9-8627-a843cdfa5931.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-11-08T22:57:41.9151298Z" />
<EventRecordID>12114</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>DESKTOP-IQH96LG</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000007f (0x0000000000000008, 0xfffff8070963ce50, 0xfffffc80ede09000, 0xfffff80703e6d5d2)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">c858e7e1-1cb3-4ba9-8627-a843cdfa5931</Data>
</EventData>
</Event>

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
12,069 questions
Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
3,003 questions
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Accepted answer
  1. Docs 15,571 Reputation points
    2021-11-09T02:56:19.96+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.windowsq.com/t/bsod-posting-instructions.17/
    https://www.windowsq.com/resources/v2-log-collector.8/
    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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    Please remember to vote and to mark the replies as answers if they help.

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2 additional answers

Sort by: Most helpful
  1. Limitless Technology 39,811 Reputation points
    2021-11-11T09:22:22.68+00:00

    Hi there,

    Bug check 0x7F typically occurs after you install a faulty or mismatched hardware (especially memory) or if installed hardware fails.

    A double fault can occur when the kernel stack overflows. This overflow occurs if multiple drivers are attached to the same stack. For example, if two file system filter drivers are attached to the same stack and then the file system recourses back in, the stack overflows.

    If you recently added hardware to the computer, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component. Run hardware diagnostics that the system manufacturer supplies to determine which hardware component failed.

    Faulty or mismatched memory can cause this bug check. Use the memory diagnostic program in Windows to test all of the system memory.


    --If the reply is helpful, please Upvote and Accept it as an answer--

    1 person found this answer helpful.
    0 comments No comments

  2. Docs 15,571 Reputation points
    2021-11-12T00:42:23.3+00:00

    1) Find a camera or smartphone camera to take pictures and post images into this thread.

    2) Update HP UEFI hardware diagnostics to version 8.3.0.0:
    https://www.hp.com/us-en/campaigns/hpsupportassistant/pc-diags.html

    3) Plan to run the HP UEFI hardware diagnostics overnight

    Power on the computer > repetitively click F2 or F10 > Open the HP UEFI hardware diagnostics > click extensive > run loop until error > the next day if there have been two or more loops click esc > take pictures and post images or share links into this thread > click component tests > run any tests as needed

    4) Reinstall the BIOS:
    https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-15-ce000-laptop-pc-series/15551437/model/17850842/swItemId/ob-276756-1?sku=2NN05EA

    5) Turn off Windows fast startup:
    https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

    6) Reinstall: Intel(R) Dual Band Wireless-AC 7265
    netwtw04.sys

    https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-15-ce000-laptop-pc-series/15551437/model/17850842/swItemId/ob-275025-1?sku=2NN05EA

    Name [00000001] Intel(R) Dual Band Wireless-AC 7265
    Adapter Type Ethernet 802.3
    Product Type Intel(R) Dual Band Wireless-AC 7265
    Installed Yes
    PNP Device ID PCI\VEN_8086&DEV_095A&SUBSYS_50108086&REV_61\4&2D5A366E&0&00E5
    Last Reset 09/11/2021 01:57 ص
    Service Name Netwtw04
    Driver C:\WINDOWS\SYSTEM32\DRIVERS\NETWTW04.SYS (19.51.30.1, 8.25 MB (8,651,616 bytes), 08/07/2020 11:29 م)

    netwtw04 ___ Intel(R) Wireless Adapter Driver for Windows 10 - 64 Bit c:\windows\system32\drivers\netwtw04.sys

    fffff8071e800000 fffff8071f081000 Netwtw04 T (no symbols)
    Loaded symbol image file: Netwtw04.sys
    Image path: \SystemRoot\System32\drivers\Netwtw04.sys
    Image name: Netwtw04.sys
    Browse all global symbols functions data
    Timestamp: Tue Jun 2 12:41:59 2020 (5ED6AB87)
    CheckSum: 00850037
    ImageSize: 00881000
    Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

    Event[594]:
    Log Name: System
    Source: ACPI
    Date: 2021-10-16T02:32:10.3470000Z
    Event ID: 13
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-IQH96LG
    Description:
    : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

    Event[595]:
    Log Name: System
    Source: ACPI
    Date: 2021-10-16T02:32:36.4040000Z
    Event ID: 13
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-IQH96LG
    Description:
    : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

    Event[596]:
    Log Name: System
    Source: ACPI
    Date: 2021-10-16T02:35:05.6340000Z
    Event ID: 13
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-IQH96LG
    Description:
    : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

    Event[597]:
    Log Name: System
    Source: ACPI
    Date: 2021-10-16T02:36:34.9980000Z
    Event ID: 13
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-IQH96LG
    Description:
    : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

    Event[598]:
    Log Name: System
    Source: ACPI
    Date: 2021-10-16T02:38:04.0510000Z
    Event ID: 13
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-IQH96LG
    Description:
    : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

    Event[599]:
    Log Name: System
    Source: ACPI
    Date: 2021-10-16T02:38:52.0190000Z
    Event ID: 13
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-IQH96LG
    Description:
    : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

    Event[600]:
    Log Name: System
    Source: ACPI
    Date: 2021-10-16T02:40:00.8140000Z
    Event ID: 13
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-IQH96LG
    Description:
    : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

    .
    .
    .
    .
    .

    Please remember to vote and to mark the replies as answers if they help.

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    0 comments No comments

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