Mail notifications for SharePoint document library comments

Andrej Rus 1 Reputation point
2021-11-09T08:31:59.557+00:00

I would like to set up email notifications for comments inside files that are stored in Documents section inside our team's SharePoint. If someone creates a comment nobody get an e-mail - no matter if you are document owner, if you are mentioned (tagged) in the comment or if the comment is assigned to you. Alerts work fine but you cannot set an alert on a comment :/

Notifications settings for SharePoint are like this:
147724-screenshot-2021-11-09-at-092817.png

Notifications settings for OneDrive are like this:
147741-image.png

Any idea how to set up this or is it impossible?

Microsoft 365 and Office SharePoint For business Windows
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  1. Echo Du_MSFT 17,316 Reputation points
    2021-11-10T03:04:27.353+00:00

    Hello @Andrej Rus ,

    Welcome to Q&A Forum!

    SharePoint Email Notifications apply to the following situations:

    1.When someone likes or comments on a page or a news post you created

    2.When someone Mentions you using @

    3.When someone replies to a comment on a page or a news post, the commenter will also be notified.

    Therefore, when someone is using @ to add comments for document , the user who is @ can receive email notification.

    Here is test:

    148014-1.jpg

    148015-2.jpg

    148016-3.jpg

    How to set SharePoint Email Notifications:

    1.On the SharePoint start page, select Settings button at the top right.

    148022-4.jpg

    2.Select Email notification settings.

    147947-5.jpg

    For more information, please see "Set your SharePoint email notification preferences" article.

    Thanks,
    Echo Du

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