Speech Recognition canceled: Error details: Runtime error: Failed to initialize platform (azure-c-shared)

Question

When I use the default Azure sample code to convert speech to text using the activated speech service, it shows that "Speech Recognition canceled: CancellationReason.Error" , "Error details: Runtime error: Failed to initialize platform (azure-c-shared)" . The question is that the same code can work in my local machine, but will raise such error message in my Lab server machine, don't know if there are any settings required for network setup. But I have checked that my speech service is open for all network by default. Any idea about this issue? Thanks in advance!

Answer 1

I'm facing the same issue, here is how I fixed it.
The cause of the problem could be libssl version, the sdk doesn't support libssl3 yet, so we have to install libssl1.1 manually:

wget http://archive.ubuntu.com/ubuntu/pool/main/o/openssl/libssl1.1_1.1.0g-2ubuntu4_amd64.deb
sudo dpkg -i libssl1.1_1.1.0g-2ubuntu4_amd64.deb

Ref links:

• https://github.com/Azure-Samples/cognitive-services-speech-sdk/issues/174
• https://gist.github.com/joulgs/c8a85bb462f48ffc2044dd878ecaa786

Answer 2

Hi

I have installed the azure speech recognization sdk for python on centos 7 using the following links

https://learn.microsoft.com/en-us/azure/cognitive-services/speech-service/how-to-configure-rhel-centos-7 - for environment setup
https://learn.microsoft.com/en-us/azure/cognitive-services/speech-service/speech-sdk?tabs=linux%2Crhel-centos%2Cios-xcode%2Cmac-xcode%2Candroid-studio#get-the-speech-sdk -sdk installation.

When I run the my transcription script that throws the following error
Runtime error: Failed to initialize platform (azure-c-shared). Error: 2153 SessionId: 804b125389f04e759b53bd4aaa8d1abf

can someone help on this issue. what I missed here.

Thanks

Answer 3

I also get the same error when attempting to issue simple command to recognize a file as shown on Quickstart: Recognize and convert speech to text page

$ spx recognize --file 128B.wav

but in my case I get the addition message after the Session ID string

CANCELED: Did you update the subscription info?

Sounds like a clue but I'm not sure what that means.

I am running the spx CLI in a WSL Ubuntu instance on a Windows 10 PC.

Answer 4

I am facing the same issue. I have installed this SDK in AWS lambda through the lambda layer.

Answer 5

I am facing same issues, trying to run the service from Ubuntu 22 WSL2 system.

Runtime error: Failed to initialize platform (azure-c-shared). Error: 2153