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Conditional Access and MFA

Britt Goode 1 Reputation point
2021-11-09T20:28:42.41+00:00

I have created a conditional access policy to require MFA every hour from outside of our trusted networks. However, even on the trusted network Teams and Outlook will pop open the Okta windows for a second then close it again without going through the sign in. The policy is currently set as following:

Scoped to just my account
Cloud Apps are set to O365
Conditions
Device Platform Windows and MacOS
Locations Include Any and Exclude Trusted Networks
Frequency is set to 1 hour.

We do have the trusted networks setup correctly. I have confirmed this with other policies that rely on trusted networks and those function correctly. We have Okta integration that works correctly with other policies as well. Is there a way to stop the Okta window from opening every hour?

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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