What happened to Proxima Nova font

Question

What happened to Proxima Nova font

Jason Litalien 96

I have been using Proxima Nova font for years on all my documents and today it was no longer available. Is this a temporary issue or was the font removed from MS products?

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Answer 1

Jason Litalien 96

I spent around an hour on the phone and the tech took control of my computer and still could not figure it out, but he mentioned that the person who created the document must have had the font and that it does not come with Word. After we were off the phone it clicked and I opened Font Book, clicked on the font and it is fixed. I checked my other Macs and I think when I updated to the new OS that it disabled the font. It was a fix that took seconds after I thought about it enough. Now I am happy. Thank you for your help.

Stefan Blom 3,591 Reputation points MVP Volunteer Moderator

2021-11-16T14:24:10.407+00:00

Thanks for the follow-up. I'm glad you got it sorted.
Viki Ji_MSFT 4,471 Reputation points

2021-11-17T01:21:25.987+00:00

Hi @Jason Litalien ,
Thanks for your reply and sharing.
Could you please accept your reply as an answer? This action will help other users who are experiencing similar issues in this forum.
Thanks for your understanding.

Answer 2

Tim 6

Hi @Jason Litalien ,

I had the same issue, and came across your query on this feed. It seemed to happen when I updated my OS to Monterey recently. I've always used it in Word, but it just disappeared.

After trying a few things, it seemed to come back once I had closed and re-opend all my Microsoft Office applications (Outlook, Excel & Word).

Anyways, thought it helpful for anyone else with the same issue.

Cheers!

Answer 3

Stefan Blom 3,591 MVP Volunteer Moderator

Proxima Nova appears to be an Adobe font. See https://fonts.adobe.com/fonts/proxima-nova.

Jason Litalien 96 Reputation points

2021-11-10T01:49:32.347+00:00

Thank you, but that does not help. Did it become an Adobe font this morning? Because it was in MS Word yesterday and now it is gone. I am trying to figure out why it disappeared and how to get it back. I am using MS 365, so everything should be cloud-based, which makes me wonder if MS removed it.
Stefan Blom 3,591 Reputation points MVP Volunteer Moderator

2021-11-10T09:44:27.88+00:00

Usually, a font can be used in all programs, no matter who created it, because the font is installed in the operating system.

However, to reinstall the font you have to find it from the creator, which is Adobe in this case.
Jason Litalien 96 Reputation points

2021-11-10T12:11:26.91+00:00

Thank you. I thought of that too, but when I went online to MS Word it was missing online too. MS 365 is not a regular program you install on your computer, on Mac it is just an app and it's constantly updated. The only way that the font could be gone from the cloud based version is if MS removed it. Maybe the license with Adobe ran out. That will mean that I will need to change everything.
Stefan Blom 3,591 Reputation points MVP Volunteer Moderator

2021-11-10T15:12:38.407+00:00

OK, are you saying that Word Online offers that font? I hadn't noticed.

I'm wondering if it is a licensing issue with that particular font when using it on the local machine, then...
Jason Litalien 96 Reputation points

2021-11-10T15:28:10.977+00:00

It seemed like it before.

Answer 4

Viki Ji_MSFT 4,471

Hi @Jason Litalien ,
Welcome to Q&A forum!

Which version of Office are you using?
According to your description, I checked and I did not find the Proxima Nova font in Word 365, Word 2019, Word 2016 and Word 2013.
Per my research, as StefanBlom-6438 said, it is an Adobe font.
Thanks for your understanding.

If possible, I suggest you compare with other users' Office to check this issue.
Besides, I also suggest that you contact Microsoft directly to confirm this.

Any updates, please let me know.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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Jason Litalien 96 Reputation points

2021-11-10T12:14:45.447+00:00

Thank you. I am using MS 365. I appreciate the contact info for MS, they do a great job of hiding it.
Viki Ji_MSFT 4,471 Reputation points

2021-11-16T05:29:05.27+00:00

Hi @Jason Litalien ,
How is your issue going now?
Please feel free to post back any updates.
Thanks.

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What happened to Proxima Nova font

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