Why does IDXGIOutputDuplication::AcquireNextFrame on Win11 always return DXGI_ERROR_ACCESS_LOST (0x887a0026) when a monitor is in portrait mode

JTurner 6 Reputation points
2021-11-10T15:50:51.007+00:00

I've been running the DGXI sample code on Win11 and when I have a monitor set to portrait mode or portrait mode flipped IDXGIOutputDuplication::AcquireNextFrame will always return DXGI_ERROR_ACCESS_LOST (0x887a0026). I'm not sure why this is happening. The code works great on Win10.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Reza-Ameri 16,836 Reputation points
    2021-11-11T14:38:59.137+00:00

    I advise you to open start and search for feedback and open the Feedback Hub app and report this issue and make sure include the step by step on how to reproduce the issue. Also , make sure specify this used to work on the Windows 8.1.
    Make sure you have downloaded the latest version of Microsoft NET.

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