Hi itsupport-5688,
There might be some third party applications that is conflicting within your system. Try performing a clean boot to eliminate these conflicts. Here's how:
- Click the start screen, and type msconfig. Click system configuration.
- On the System configuration window, select the services tab.
- Click the box at the bottom, beside the hide all Microsoft services text.
- Click "Disable all" at the right side.
- Click Apply, then OK, and it will ask you to restart your computer so just click OK again.
If the clean boot doesn't sort the issue run a quick check on the below points
Make sure that your Windows 10 is up to date.
Check your antivirus.
Create a new user account.
Delete the Roaming profile.
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