Microsoft Teams room repeat echo issue

Question

Microsoft Teams room repeat echo issue

Mark TT 146

We've experienced repeat echo issue, there have over 10 teams room certificated device join a meeting.

How can we troubleshoot the echo issue? echo will cause by network and the teams meeting issue?

Network team checked the bandwidth is 50% when there have echo issue, so If the network usage doesn't over 80% network team will expect there doesn't have network issue.

Thanks.

JimmyYang-MSFT 58,781 Reputation points Moderator

2021-11-15T08:08:26.27+00:00

Hi @Mark TT

Have you tried to login Teams web client to see if it can be reproduced?

Does this issue persist all the time?

Network team checked the bandwidth is 50% when there have echo issue, so If the network usage doesn't over 80% network team will expect there doesn't have network issue.

According to your description, it seems this problem is related to your network, so could you try to change your network connection and restart to see if works?
JimmyYang-MSFT 58,781 Reputation points Moderator

2021-11-19T10:09:56.973+00:00

@Mark TT

Is there any update on this case?
Please feel free to drop us a note if there is any update.
Have a nice day!