Office Deployment Tool errors 2019

Question

I've been trying to install Office 2019 Volume license using the Office Deployment Tool. I have followed the instructions, so downloaded the latest version of ODT, used the web-based tool at

https://config.office.com/deploymentsettings

and downloaded the installation files using the exported xml file which seemed to be fine. But on every attempt at installation, I get either an error 30029-2016, asking if the internet connection is okay (it is) or if there is enough drive space (there is), or error 30182-2030 saying it wasn't able to download a required file. I have tried changing the configuration xml to just use the CDN with no local, and also using the supplied configuration-Office2019Enterprise.xml file (and the configuration-Office2021Enterprise.xml file too), but there is no difference. I've also completely uninstalled version 2016 that was installed previously, including running the SARA tool, and disabled the Windows firewall. Wondering if anyone can suggest what the problem is?

Thanks

edit: I've now also tried on a different PC with a newer build of Windows 10, and it's the same.

edit2: I can now install using the supplied configuration-Office2019Enterprise.xml file, but if I import that into the Office Customization Tool and make the changes I need, I cannot install from the exported file. So it's looking like it's the Office Customization Tool that's causing the problem.

Answer 1

I've now checked the xml files manually, and it seems the problem is being caused by changing the primary language. So this works:

<Add OfficeClientEdition="64" Channel="PerpetualVL2019">
<Product ID="Standard2019Volume">
<Language ID="en-us" />
</Product>
</Add>

But this doesn't:

<Add OfficeClientEdition="64" Channel="PerpetualVL2019">
<Product ID="Standard2019Volume">
<Language ID="en-gb" />
</Product>
</Add>

I've wasted many hours on this. Why include the option to change the primary language if it doesn't work?

Answer 2

The new three languages (en-GB, es-MX, fr-CA) are supported only for Offce 2021 and Microsoft 365 Apps

i guess the OCT should be updated not to offer those langs with Office 2019

Answer 3

God bless you, you lovely man. I have spent more than 5 hours tweaking the xml file, so many forum searches only to find out the en-gb is not supported from your comment. Thanks for this. This would have driven me nuts

Answer 4

You are brilliant! 2 years later and your answer is still sparing admins hours of pain. Thank you

Allowing a language selection for which there is no support/files is just bad design and the error that it throws is not intuitive at all