Install Windows pro

Question

I bought a windows pro license at microsoft and did not receive the key.

Answer 1

Hi @Elcio Luiz Bonamigo

Usually a license purchased by the Microsoft store is assigned as a digital license, linked to your Microsoft account.

See the documentation below:

https://support.microsoft.com/en-us/windows/find-your-windows-product-key-aaa2bf69-7b2b-9f13-f581-a806abf0a886

In the meantime try to perform the steps below and see if you will find provide the Windows key.

To find the Windows key:

Follow the steps below:
Product key via Command Prompt.
Click the Windows key + X.
Select Command Prompt (Admin).
Enter the command below to find your product key. Don't forget to press Enter
wmic path softwareLicensingService get OA3xOriginalProductKey
Write down the code.

If still problem exist, please have a chat with MS

https://partner.support.services.microsoft.com/en-us/contactus/windows/tech-services/

Hope this helps.

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Answer 2

Hi @Elcio Luiz Bonamigo ,

If you bought the Windows Pro license from the Microsoft Store, I suggest contacting the Microsoft Store Support over here:

Contact Microsoft Store Support
https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0

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If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!

Best regards,
Leon