Method 1:
Open command prompt as administrator and type below commands
diskpart
list volume (here is now seen which volume has letter)
select volume x (x is a volume number when you want remove)
remove letter=x (x is a selected volume letters)
Method 2
Open a Command Prompt (with Admin)
subst x: /d ( where X: is the drive letter of the phantom drive. )
Also, Please check if there is any GPO which is configured to mount shared folders for the users.
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