Microsoft Autenthicator

Patrick Patrick 1 Reputation point
2021-11-14T06:57:53.08+00:00

hello, i wanted to sell my mobile phone today. or still want it. I've gone through all of the apps. I got stuck with the authenticator. I set it up on my new cell phone and all that. I have connected an app to it. It's very important. The problem is now that this is not carried over to my new cell phone. I've tried just about everything. it's the same account. Only this one is not transmitted. i want to sell the cell phone in about 6 hours. now I don't know what to do next.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Leon Laude 85,871 Reputation points
    2021-11-14T10:29:20.88+00:00

    Hi @Patrick Patrick ,

    Did you try performing a backup and restore it to your new phone?

    How it works: Backup and restore for Microsoft Authenticator
    https://techcommunity.microsoft.com/t5/azure-active-directory-identity/how-it-works-backup-and-restore-for-microsoft-authenticator/ba-p/1006678

    Back up and recover account credentials in the Authenticator app
    https://support.microsoft.com/en-gb/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

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    If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!

    Best regards,
    Leon

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