Share via

Microsoft Account

Johann Morgenthal 1 Reputation point
2021-11-15T05:40:31.227+00:00

Good day

I need help. I have 3 Microsoft accounts. 2 accounts under the same Email and another Outlook account. I wanted to reduce the accounts only to have 2 accounts and closed the one accounts under the Email where I had more than one account. I notice now that I've might closed both? My Microsoft Certification and Power Bi subscription is linked to one of the Emails. I though I closed the correct account, but as already mentioned it seems I closed both of them:

I only want the following:

  1. Personal Outlook Account (Outlook address)
  2. Business Email where my certification and Power Bi Profile is loaded under.

Can you please help me with this. I don't want to Merge the accounts I wanted to close one that I don't use.

Thanks

Johann M

Community Center | Not monitored
0 comments No comments

1 answer

Sort by: Most helpful
  1. Anonymous
    2021-11-15T13:36:35.74+00:00

    https://support.microsoft.com/en-us/account-billing/how-to-close-your-microsoft-account-c1b2d13f-4de6-6e1b-4a31-d9d668849979

    Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
    Certification Profile/MCID Assistance
    Certification Profile/Account Linking

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.