Can not select groups to assign licence

Question

We use Office 365 Business Basic in our company.
In administration of Azure AD :

1. I have create a group security in Azure AD.
2. Next, in AD : Licence > All products > Check "Microsoft Office 365 Business Basic" > Assign > Add users or groups

When I search the name of any group, the list contains no groups, only users apperas.

https://learn.microsoft.com/en-us/azure/active-directory/enterprise-users/licensing-groups-assign
I am blocked in step 5.

Thanks

Answer 1

Hi @Sportback ,

There is a banner in your second screenshot that says, "Learn how to activate license assignment to groups."

If you see this banner, this typically means that you are either not signed in with an account that has privileges to do the license assignment, or the usage locations assigned to the users in the group do not match the usage location permissions in the tenant.

Make sure you are signed in with a License Administrator or Global Admin account in the tenant, and confirm that the usage locations assigned to the users in the group matches the usage location permissions in the tenant.

I just tested the group assignment in my own tenant and was able to successfully query the groups and assign the licenses, when logged in with a global admin account. The banner in your screenshot did not appear for me so it seem likely that this is a permissions issue in your case.

Let me know if this helps.

EDIT: Creating a new group seems to make this work again.

Answer 2

I have created new group, that now it works.
Thank you @Marilee Turscak-MSFT

Answer 3

Hi and thanks @Marilee Turscak-MSFT

Yes, I always have the banner.
I have all permissions and licenses required to could assign licenses to a group.