bsod with nmi_hardware_failure

Question

i just bought a lenovo ideapad l340, and when i use it sometine it will encounter bsod with nmi_hardware_failure. i tried reinstall the system but it is still the same. the bios is updated to the latest. the hump file is shown below.

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x80_4F4454_GenuineIntel_NOERRREC_IMAGE_GenuineIntel.sys

OS_VERSION: 10.0.18362.1

BUILDLAB_STR: 19h1_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {d5ef3836-2107-b7ec-b4d4-4d2ae9fc0e02}

Followup: MachineOwner

Answer 1

Hi,

You have posted in the general Microsoft Q&A feedback forum, since your issue is related to Windows 10 hardware I suggest you ask over at the dedicated Windows 10 Hardware & Performance forum over here:
https://learn.microsoft.com/en-us/answers/topics/windows-10-hardware-performance.html

You may also reach out to the dedicated Lenovo forum over here:
https://forums.lenovo.com/forumlist/1092

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Best regards,
Leon