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Cant access Azure

Georgiy Shvartsberg 21 Reputation points
2021-11-16T07:14:12.82+00:00

Hi I have changed my phone number and now because of this I can't access my Azure account, and I paid for my Azure training course what should I do?

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

Answer accepted by question author

Sadiqh Ahmed 49,571 Reputation points Microsoft External Staff Moderator
2021-11-17T07:55:33.5+00:00

@Georgiy Shvartsberg The issue is about the Live ID/Microsoft account restore, not specific to Azure. Ref: https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

You could probably raise a support case to get some alternate option. For example: Adding another account as Co-Admin to the subscription, that way you you do not have to wait till 12/16.

Here is the link - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case. Please create a support ticket to Azure subscription management team.

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