Workflow Manager Installation Issue

Sajith Gopalakrishnan Hema 1,056

It is related to the previous Workflow Manager Installation Error using Web Platform Installer 5.1

https://social.msdn.microsoft.com/Forums/sharepoint/en-US/18f85016-693d-4783-afb2-29f27676da49/workflow-manager-installation-error?forum=SP2019&prof=required

The OS is windows server 2019 and .Net Framework 4.7 is already installed. Hence it is not allowing to install .Net framework 4.5.2 and 4.6 etc. Also offline installation is not working.

Workflow Manager client 1.0 CU4 is installed. Others are not able to install

Chelsea Wu 6,341 Reputation points Moderator

2020-09-02T01:59:05.907+00:00

@Sajith Gopalakrishnan Hema , @Nawaz Ahmed Khan , @Morris, Toby A (US) , @Anonymous , @Tam Nguyen Hoang Viet

Hi all, sorry for the inconvenience caused by this issue. We have reported this issue internally to the Workflow Manager and Service Bus teams and they are continuing to look into this.

This issue is caused by a new policy of the Microsoft Download Center that blocks teams from offering files with SHA1 digital signatures out of security consideration, which most/all of these (Workflow Manager related) files have been codesigned with.
As a result, the Microsoft Download Center is automatically unpublishing files that do not meet the new digital signature requirement.

The teams are looking at potential mitigations for this so they can get their files permanently republished, but we cannot guarantee you when it will be fixed at this time.
We highly appreciate your patience and will keep updating progress of this issue.
Thank you very much for your understanding.

Accepted answer

Chelsea Wu 6,341 Reputation points Moderator

2020-09-11T05:56:55.757+00:00

@Sajith Gopalakrishnan Hema , @Nawaz Ahmed Khan , @Morris, Toby A (US) , @Anonymous , @Tam Nguyen Hoang Viet

Hi all,
Per my test, this issue has been fixed in Web Platform Installer. The Workflow Manager 1.0 Refresh (CU2) is ready for download and installation.
Please confirm in your SharePoint environments and see if it works as expected.

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Nawaz Ahmed Khan 81 Reputation points

2020-09-15T15:12:38.763+00:00

@Chelsea Wu Thank you so much.... Successfully installed (Y)

Chelsea Wu 6,341 Reputation points Moderator

2020-09-16T01:26:05.037+00:00

@Nawaz Ahmed Khan You are welcome! Glad to know that.

Tehsim Aftab 81 Reputation points

2023-02-21T08:40:52.76+00:00

You are using Microsoft Web Platform 5.0 and the latest is 5.1 where its not showing product related to Sharepoint Workflow Manager
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10 additional answers

Chelsea Wu 6,341 Reputation points Moderator

2020-08-11T06:04:26.787+00:00
Please note:

Install only Workflow Manager 1.0 Refresh (CU2) using Web Platform Installer before you install any other components during the configuration. Restart the Web Platform Installer after to refresh the current installation status.

You will need to install Azure Service Bus 1.1 and Workflow Manager 1.0 CU5 for SharePoint Server 2019.

Make sure you meet all prerequisites for each component and Cumulative Update before the installation, including operating system, software requirements and SQL version.

Here is an article with detailed installation guidance for your reference: Configure SharePoint 2019 Workflow Manager - The Definitive Guide.
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Sajith Gopalakrishnan Hema 1,056 Reputation points

2020-08-11T07:25:24.937+00:00

It does not allow to install Workflow Manager 1.0 Refresh (CU2), Azure Service Bus 1.1 and Workflow Manager 1.0 CU5.

Chelsea Wu 6,341 Reputation points Moderator

2020-08-12T01:48:42.18+00:00

What error message does the Web Platform Installer give when you install only Workflow Manager 1.0 Refresh (CU2) (no other components along)?
Uninstall the Workflow Manager client 1.0 CU4 on your server and test again.

Sajith Gopalakrishnan Hema 1,056 Reputation points

2020-08-13T08:33:24.637+00:00

I will uninstall the workflow manager client 1.0 CU4 which i did manually (Below Screenshot)

Please find below the screenshots when i try to install Workflow Manager 1.0 Refresh (CU2)

Chelsea Wu 6,341 Reputation points Moderator

2020-08-14T01:35:29.317+00:00

Please do not install Workflow Manager 1.0 Refresh (CU2) together with other components. Install only this one and see the result. You can see the guidance here: Configure SharePoint 2019 Workflow Manager - The Definitive Guide.

Sajith Gopalakrishnan Hema 1,056 Reputation points

2020-08-16T05:10:16.307+00:00

I am not installing Workflow Manager 1.0 Refresh (CU2) together with other components.Still I am getting the same above errors while installing Workflow Manager 1.0 Refresh (CU2) only.

Chelsea Wu 6,341 Reputation points Moderator

2020-08-17T01:57:31.883+00:00

Based on the screenshots you provided in the previous reply, the Web Platform Installer are installing other products (such as Windows Azure Pack: Service Bus 1.1 or Workflow Manager Client 1.0 Cumulative Update 4) before it can install the Workflow Manager 1.0 Refresh (CU2).
The Web Platform Installer won't recognize the proper order to install the products, so that every other component relying on another to install will return an error in the Installer.

Please uninstall all the products you have installed that are related with workflow configuration, then reboot your current machine. Start the process over from installing the Web Platform Installer.
If it fails again, consider configure workflow manager on a different server in this farm.

Sajith Gopalakrishnan Hema 1,056 Reputation points

2020-08-23T09:56:02.863+00:00

19616-webpi9.txt

Please find the attached log file of Web Platform Installer

Chelsea Wu 6,341 Reputation points Moderator

2020-08-24T01:41:35.297+00:00

Do you suggest that it is the Web Platform Installer which is causing the download error? If so, try cleaning the installer cache or reinstalling WebPI first.

According to another post with similar issue, it seems that current given workaround is to manually download the components without using WebPI. Please see the post here: Cannot install SDK using web platform installer.
You can refer to the workaround in this post and see if you can get the workflow components manually.

Tam Nguyen Hoang Viet 41 Reputation points

2020-08-24T08:31:43.183+00:00

Hi ChelseaWu-MSFT

I got the same error, I installed it on multiple servers and it got the same
I read the log file and access the link on the log file, I can't access microsoft server
2 weeks ago I installed it successfully

Thanks

Chelsea Wu 6,341 Reputation points Moderator

2020-08-24T09:56:39.93+00:00

Hi @Tam Nguyen Hoang Viet , thanks for the information.

What is the OS you are using to install the workflow manager? Would you please provide the detailed steps when you run into this error if possible? We will try to test in a SharePoint farm with same configuration and see if we can reproduce this issue at our end.

Sajith Gopalakrishnan Hema 1,056 Reputation points

2020-08-25T04:59:58.73+00:00

Yesterday I reinstalled the Web Platform Installer and tried to install again. I got the same error. After checking the log in detail, we found that proxy is blocking downloading msi files from Microsoft site. Please find below the screenshot and log file.19979-log.txt

http://download.microsoft.com/download/A/C/4/AC4B3ABA-EF70-4C24-8827-6FBFA1857D96/SB1-1_RTM/en/Service_Bus.msi

Chelsea Wu 6,341 Reputation points Moderator

2020-08-26T01:22:52.117+00:00

Hi @Tam Nguyen Hoang Viet , @Sajith Gopalakrishnan Hema , thank you all for reporting this issue.
We can reproduce the same issue from our end.
We are currently looking into this issue and will get back to you as soon as possible. Thank you for understanding and your patience.
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Nawaz Ahmed Khan 81 Reputation points

2020-08-27T14:13:01.593+00:00

@Chelsea Wu
We are facing same issue on Windows Server 2016 During installation of workflow Manager..

DownloadManager Error: 0 : Error while downloading file 'http://go.microsoft.com/fwlink/?LinkId=264989&clcid=0x409'. Exception: System.Net.WebException: Url 'http://download.microsoft.com/download/0/0/4/004DE3A9-4D30-4CC2-9FD1-CDC229BDDAA3/WindowsFabric.msi' returned HTTP status code: 404
at Microsoft.Web.PlatformInstaller.ManagedWinInet.OpenUrlAndFollowRedirects(Uri& uri, IntPtr& hInetFile)
at Microsoft.Web.PlatformInstaller.ManagedWinInet.DownloadFile(Uri uri, String fileName, String& contentDispositionFileName)
at Microsoft.Web.PlatformInstaller.InstallManager.WinInetDownloadInstallerFile(InstallerContext currentInstall, String& failureReason)
When Fix Web.PlatformInstaller issue kindly inform here
Thanx
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Morris, Toby A (US) 1 Reputation point

2020-08-27T15:15:20.747+00:00

This will not work for me either I am trying to install offline will not work on SharePoint 2016 or 2019
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Chelsea Wu 6,341 Reputation points Moderator

2020-08-28T01:35:20.113+00:00

Hi @Nawaz Ahmed Khan , @Morris, Toby A (US) , thank you for reporting this issue in Q&A Forum.

There seems to be something wrong with the download links at service side. We have reported this issue to Microsoft team, and they are currently investigating.
We will update this thread soon as any progress has come up. Sincerely appreciate your understanding and patience.

Anonymous

2020-08-28T04:11:27.367+00:00

Hello @Chelsea Wu

Thanks for the response. I am facing same 404 issue on Windows Server 2013 R2. This is urgent for us, so can you please expedite the process and get us fast resolution.

Thanks in advance.

Nawaz Ahmed Khan 81 Reputation points

2020-08-30T11:11:20.96+00:00

Thank you @Chelsea Wu
is there any link where we can follow this issue. Any idea how long it will take??

Can someone share Microsoft Statement to show management or its need to create ticket for official wording from Microsoft.
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Anonymous

2020-08-28T04:27:45.55+00:00

@Chelsea Wu

I execute the following command
WebpiCmd.exe /Offline /Products:WorkflowManager /Path:D:\Temp\WorkflowManager\

it gave me the error show in the attached figure.

this is just for reference, if it helps you.

I have placed the same issue on a different thread as well.
https://forums.iis.net/t/1251185.aspx

Awaiting your prompt Action and response.
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Workflow Manager Installation Issue

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