Windows update patch KB5007186 didnt fix "cant print with network printer or new network printer"

Una Ju 11 Reputation points


When i install the update patch in October, the network printer cant be added, i cant find the reason, so i choose to uninstall the patch.
But when KB5007186 come ,i installed in one computer ,but the problem still exist.

What should I do, I have no clue at all.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Una Ju 11 Reputation points

    I solved the problem.

    First, my enviroment is AD,and ad client uers.

    Second, i update OS to 21H2 version ,but the problem still exsist.

    Then i tried to add the printer by 'use the TCP/IP address or machine name' option .
    I type the IP address of the printer ,and then look up the device.
    Then browser to the printer drivers' file location(If you already have then just choose the right drivers)

    After that ,it works!

    But ,I tried on 20H2 with Nov update patches ,it's not work.

    So I might sugguest update OS first.

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  2. Reza-Ameri 16,901 Reputation points

    In case installing the update would cause the problem start, then open start and search for feedback and open the Feedback Hub app and report this issue.
    Try check with your device's manufacturer support.

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