I can't delete Azure Active Directory tenants

Ruikoto 1 Reputation point
2021-11-20T15:33:35.15+00:00

When I delete a tenant, the "Enterprise Applications" field initially shows a check mark, but after checking the other items, it shows an error and asks me to delete all enterprise applications. But I don't have any enterprise applications to delete, so I don't know how to deal with this problem, and Troubleshooting doesn't detect the error.
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Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
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  1. Cristian SPIRIDON 4,301 Reputation points
    2021-11-20T21:02:35.31+00:00

    Hi,

    Following question contain an answer that might be useful. Can you check the answer from MBII-3318?

    https://learn.microsoft.com/en-us/answers/questions/219377/delete-tenant-enterprise-applications.html

    Hope this helps!

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  2. JamesTran-MSFT 26,616 Reputation points Microsoft Employee
    2021-11-22T22:26:54.03+00:00

    @Ruikoto
    Thank you for your post!

    Based off your issue, I found a related thread and an internal support request with some additional troubleshooting steps that might help resolve your issue. However, if these steps don't work, I'd definitely recommend creating an Azure Support Request so our Support Engineers can assist you in getting your Azure AD tenant deleted.

    Can't delete our old tenant

    1. Run Windows PowerShell ISE as Administrator
    2. Run the command Install-Module MSOnline (You may skip this command if you already have Msol module installed on your machine)
    3. Run the command Connect-Msolservice and enter the credential of your Global Admin account (eg. User: admin@[organization].onMicrosoft.com + password)
    4. Run the command Get-MsolServicePrincipal | Select Displayname
    5. Run the command Get-MsolServicePrincipal | Remove-MsolServicePrincipal
    6. Please kindly ignore the errors as there will be some build-in Microsoft Apps cannot be deleted.
    7. Log in back to your Azure tenant, and try one more time to delete it.

    Enterprise Applications should now have a green check mark and you should be able to go through the delete process.

    Create a Support Request to delete Tenant:
    If the above steps don't resolve your issue, you can create an Azure Technical Support Request by navigating to your Azure Active Directory -> New Support Request
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    I hope this helps!

    If you have any other questions, please let me know.
    Thank you for your time and patience throughout this issue.

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