I can't delete Azure Active Directory tenants

Ruikoto 1 Reputation point

When I delete a tenant, the "Enterprise Applications" field initially shows a check mark, but after checking the other items, it shows an error and asks me to delete all enterprise applications. But I don't have any enterprise applications to delete, so I don't know how to deal with this problem, and Troubleshooting doesn't detect the error.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Cristian SPIRIDON 4,471 Reputation points


    Following question contain an answer that might be useful. Can you check the answer from MBII-3318?


    Hope this helps!

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  2. JamesTran-MSFT 36,541 Reputation points Microsoft Employee

    Thank you for your post!

    Based off your issue, I found a related thread and an internal support request with some additional troubleshooting steps that might help resolve your issue. However, if these steps don't work, I'd definitely recommend creating an Azure Support Request so our Support Engineers can assist you in getting your Azure AD tenant deleted.

    Can't delete our old tenant

    1. Run Windows PowerShell ISE as Administrator
    2. Run the command Install-Module MSOnline (You may skip this command if you already have Msol module installed on your machine)
    3. Run the command Connect-Msolservice and enter the credential of your Global Admin account (eg. User: admin@[organization].onMicrosoft.com + password)
    4. Run the command Get-MsolServicePrincipal | Select Displayname
    5. Run the command Get-MsolServicePrincipal | Remove-MsolServicePrincipal
    6. Please kindly ignore the errors as there will be some build-in Microsoft Apps cannot be deleted.
    7. Log in back to your Azure tenant, and try one more time to delete it.

    Enterprise Applications should now have a green check mark and you should be able to go through the delete process.

    Create a Support Request to delete Tenant:
    If the above steps don't resolve your issue, you can create an Azure Technical Support Request by navigating to your Azure Active Directory -> New Support Request

    I hope this helps!

    If you have any other questions, please let me know.
    Thank you for your time and patience throughout this issue.


    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.