container instances are failing with error " Failed to start container , Error response: to create containerd task: failed to mount container storage: guest modify: guest RPC failure: failed to mount container root filesystem"

Question

Hi, in past two weeks two of my container instances are facing an error as mentioned below. The issue appears suddenly and get resolved when I stop and start the container instances

error
Error: Failed to start container infinity-api, Error response: to create containerd task: failed to mount container storage: guest modify: guest RPC failure: failed to mount container root filesystem using overlayfs /run/gcs/c/ad273d3a62712cd6e0f93c1a94ec11987d439ed6743de99b23bf22aa593c656f/rootfs: no such file or directory: unknown

Answer 1

Hi @Somiya

Thank you for reaching out to Microsoft Q & A Platform .

I have reviewed your error in detail and would like to inform you know that this is an known bug which is currently being internally investigated .

Once the fix is properly tested , We would deploy it in all the regions , Currently we don't have any ETA of the fix .

And you are correct if you hit this again , please try to start/stop the service and if you cant stop/start the service at any point of time please do create a support ticket to Azure support team and we would help in fixing it from the backend .

Thanks & Regards,
Pradeep

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Answer 2

Hello i'm facing the same problem, is there any update on this?
Best