signup problem in visual studio 2019

Vaibhav Singh 1 Reputation point
2021-11-22T02:49:55.843+00:00

I am not signup with visual studio 2019 when i try to login it show error like this
"Upgrade your browser
Looks like your browser isn't up-to-date. To continue, upgrade to the latest version of Microsoft Edge or your current browser
"
please help me sir how i can slove this

Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
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  1. Tianyu Sun-MSFT 13,091 Reputation points Microsoft Employee
    2021-11-22T06:37:32.797+00:00

    Hi @Vaibhav Singh ,

    Welcome to Microsoft Q&A forum.

    May I ask, if you have installed the Microsoft Edge browser? If you installed it, then have you tried to upgrade it to the latest version just like the error message mentioned?

    Please try following suggestions:

    1). Try to change to select System web browser option or Embedded web browser on VS sign in page which may have Account options, if you can open the sign in page.

    151382-image.png

    2). Try to sign in VS from VS Installer: click Provide feedback button at the top right corner > click Report a problem option.

    3). Try to reset IE/Edge settings and clean IE/Edge cache.(reset and clean settings for IE)

    4). Try to go to C:\Users\[username]\AppData\Local\.IdentityService then rename(or delete) the .IdentityService folder, after that restart VS and try to log in again.

    BTW, the most likely solution, I think, is to upgrade Microsoft Edge browser to the latest version and the suggestion 1.

    Best Regards,
    Tianyu

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