Visual studio Professional 2015 Installation fails

Nelli, Srikiran 1 Reputation point
2021-11-23T16:02:03.827+00:00

Hi There,

I am trying to install Visual studio 2015 professional and fails every time.Here I am attaching crash log file. Its urgent please try asap.
151840-image.png

Thank you151839-dd-vs-professional-20211123074155.log

Visual Studio Setup
Visual Studio Setup
Visual Studio: A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
939 questions
{count} votes

3 answers

Sort by: Most helpful
  1. Anna Xiu-MSFT 23,576 Reputation points Microsoft Vendor
    2021-11-24T05:34:24.207+00:00

    Hi @Nelli, Srikiran ,

    Welcome to Microsoft Q&A!

    From looking at your log, I found the following error messages:
    Could not load or read state file: C:\ProgramData\Package Cache{68432bbb-c9a5-4a7b-bab3-ae5a49b28303}\state.rsm, error: 0x80070003.
    There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

    Please have a try with the following methods:

    1. Delete the %Package Cache% folder under the path C:\ProgramData and use the troubleshooter to fix it
    2. Check if the Windows Installer service is running
      i. Press Windows key +R, type “services.msc” and press enter
      ii. In the services window, locate Windows Installer and check if it is running
      iii. Right click and select properties, set the startup type to automatic
    3. Run “sfc /scannow” to repair missing or corrupted system files

    Sincerely,
    Anna
    *
    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

  2. Nelli, Srikiran 1 Reputation point
    2021-11-24T16:27:47.597+00:00

    Tried above steps but still facing same issue.


  3. Nelli, Srikiran 1 Reputation point
    2021-11-24T20:17:38.287+00:00

    Its Windows 7 operating system