User cannot change time zone, it keeps reverting back to previous setting

Question

The user and device are Azure AD joined and whenever we try to change the time zone from Singapore to Dubai it returns back to Singapore. We have tried to change the licence location and the region settings on the users account but this keeps going back to Singapore settings.

Need help

Answer 1

@Sree

What time zone do you wan to change?

We have tried to change time zone in OWA, the machine and Outlook app

Do you want to change the time zone for your Office 365 account? About OWA, did you change it follow this article:

If this configuration is automatically rolled back, you could open a service request to let Office 365 team to help you change from the back end.

After changing time zone, you also need to change the configuration to apply this one to your calendar：

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