Exchange 2019 Hybrid Mode ECP Login

Question

Hi,

I've just enabled Exchange Hybrid mode for our on-prem organisation.

When I now access the ECP via any browser, and select "Office 365" from the top left of the page, I am redirected to the following page:

https://www.microsoft.com/en-gb/microsoft-365/buy/compare-all-microsoft-365-products?CorrelationId=79e89332-fe66-4a97-9e7f-f7b57cd3ca92&rtc=1

Instead of being prompted to login with my O365 creds (which is the same login used to to log into ECP) I am redirected.

The only way around this, I have found is to go to "Enterprise > Hybrid > Modify", select my O365 account when prompted and then navigate back to Office 365, and then I can view O365 EAC.

This is quite annoying as I have to do this everytime open up ECP.

Any suggestions on how to fix this please?

Thanks

Answer 1

I prefer to simply go direct to :
https://admin.exchange.microsoft.com/

and go to on-prem EAC in another tab or window.

Answer 2

@Matt Pollock

As AndyDavid said, it is suggested to use the dedicated website to log in Exchange online admin center. Sometimes the function is not as good as using a dedicated website.

If you want to use "Office 365" tab to login Exchange online admin center, I would suggest also try with another Browser, check whether this phenomenon is caused by configuration on Browser. If there exist firewall on your computer, you can also try to disable it temporarily to check whether is the phenomenon related with firewall.

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Answer 3

Thank you both