Hi @Jessie Potts , I've reported this to the product team. I'll let you know the fix to your issue when they find it!
Best,
James
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There is a bug in the Self-servie Password Reset" process when Multi Factor Authentication is enabled. Where is the appropriate location to report this bug so the issue can be resolved?
Steps To Repoduce Bug:
Thanks for any help you can provide!
Hi @Jessie Potts , I've reported this to the product team. I'll let you know the fix to your issue when they find it!
Best,
James
Hi @Jessie Potts , the product team got back to me with an answer. This is the default behavior as of now. Creating a SUSI user flow with MFA and SSPS enabled will trigger the MFA request twice. An alternative is either to two separate flows (one for SUSI with MFA enabled, another for Password Reset with MFA disabled) or use custom policies. See: Why does e-mail verification needs to be done 2 times for self-service password reset in Azure Ad B2C?
They are aware of this issue and it will be resolved soon hopefully.
If this answer helped you please mark it as "Verified" so other users may reference it.
Thank you,
James