I have trouble verifying my school email when signing up for azure student

Mrjimlin 1 Reputation point
2020-08-11T02:37:21.96+00:00

Sorry but our systems are a detecting a problem with your account and are unable to validate your access. Please contact Support and reference the following transaction ID and message code. TransactionId: b5ee8117-2254-43cb-8866-b8a65629af2e Message Code: 715-123170
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Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. BhargaviAnnadevara-MSFT 5,451 Reputation points
    2020-08-11T11:37:02.357+00:00

    @Mrjimlin Next steps to be followed in this case are:

    Raise a New Support Request with us, filling out all relevant details as asked on the page. Please ensure that, at a minimum, you provide Error code (the 715- number) and at least either of Transaction ID and Email that you used to log in (if there’s a log-in). Having either Transaction ID or Email is important to us, or we won’t be able to research them.

    Please ensure that there is no Personally Identifiable Information (PII) (like passwords etc.) in request details

    Here is a screenshot of a sample Support case. Expect an Email acknowledgement post submission with all Case details and Support Request Number. Our internal Teams would reach out to you to follow through further and provide a resolution as applicable.

    support.png

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