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One of our executives is experiencing an issue where when he has people with delegate access of his calendar, meeting invitations are being deleted before they reach his inbox as per my mail trace searches. The log shows that a rule deleted the invite before reaching his mailbox, but i have already ruled out inbox rules as we have deleted the few that he had, and i checked everywhere for hidden or corrupted rules. The meeting invites operate normally when nobody has delegate access to his calendar, but his PA needs to have delegate access so she can manage his schedule.
I have checked with the user and there are no auto accept or decline settings – the issue is purely reliant on them having a calendar delegate. As noted earlier in the ticket, I have already cleared out any junk rules with MFCMAPI and the issue persisted afterwards.
Could this be a result of the calendar delegates having automated accept/decline settings?
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Hi @SY_MSO ,
As regards to your concern about the automated accept/decline settings of the calendar delegates, I tried testing on my side by adding user2 as the delegate of user1 and turn on the automatic accept/decline for user2, but both user1 and user2 can receive the new meeting invites, so seems to me that it's not the cause for the issue:
When the issue occurs, have you checked if the meeting invite can reach the delegate's mailbox?
Besides, if the issue persists, could you remove all personal informaiton involved and share the output of the message trace for further investigation?
Hi @SY_MSO ,
How are you doing with this issue? Is there anything you would like to update? If you need further assistance on this, feel free to post back.
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I have an similar issue, we have a EA with delegated exec permissions. Recently she received invitation on behalf of the exec from Google Calendars. Using message trace I see that invites are deleted before reaching inbox as invitation. In this case the EA receives all the emails saying meeting is cancelled and the invitation. Still looking for a fix.